IF THIS IS YOUR FIRST TIME COMING TO OUR OFFICE PLEASE CALL TO SCHEDULE YOUR APPOINTMENT. WE DO NOT OFFER ONLINE BOOKING FOR NEW CLIENTS. THANK YOU FOR UNDERSTANDING!
We do not accept prepayments for services. If prompted through Massage book please opt out of prepayment.
Hours of availability are by appointment only.
**If you have a preference of therapist please choose the therapist you would like while going through the scheduling prompts**
Same day booking is NOT available online. Please call us at 419-665-6129 if you are requesting same-day services.
If you are sick the day of your appointment please use your best judgement on whether or not to keep your appointment. Please call us to arrange for another date and time. We have the right to refuse service if we feel it may affect the quality of your session and the health and safety of others.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!