**COVID 19 Update: We understand that these are stressful times and we are doing everything we can to ensure a safe, and relaxing experience when you come to our office. We now require that you call when you arrive for your appointment. The doors of the office will be locked at all times. All therapists will be wearing a mask the duration of your massage and proper sanitization measures are carried out in between every client. We unfortunately can no longer supply water after your massage and encourage that you bring your own. All purses, coats, and bags must be left in your vehicle. Keys, phones, and form of payment are acceptable to carry in. We can no longer accommodate extra guests unless they are a caregiver of the client. We thank you for your patience as we adjust to these new guidelines and appreciate your continued support!
If you are sick the day of your appointment please use your best judgement on whether or not to keep your appointment. Please call us to arrange for another date and time. We have the right to refuse service if we feel it may affect the quality of your session and the health and safety of others.
Hours of availability are by appointment only.
**If you have a preference of therapist please choose the therapist you would like while going through the scheduling prompts**
Same day booking is NOT available online. Please call us at 419-352-6711 if you are requesting same-day services.
We now require a credit card on file when you book your appointment.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. Canceling or rescheduling the day of your appointment or not showing up for a scheduled appointment, will result in a cancellation fee. Thank you for being amazing and understanding!
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!